# Section 01: Start using Gen AI on Day 1

**Estimated time: 5 minutes**

Now Assist was designed so customers could launch quickly and with minimal lift. Our talented product teams built Now Assist to be turnkey. With the click of a button, you're off to the GenAI races.

## Section 1.1 Tour the Now Assist Admin Console

### Step 1: Access the Admin Console

1. Go to **All > Now Assist Admin > Overview**
2. Close the intro splash screen

![Now Assist Admin Overview](/files/FsybfDgyKcVRLvoaPzg5) ![Now Assist Admin Overview](/files/rmuz6A9xrXJsXaHEczqu)

> **Important:** This lab uses Now Assist for IT Service Management and ITOM, but everything we will do mirrors what you would do for customer service cases, HR cases, work orders, etc.

### Step 2: Enable Now Assist for Virtual Agent

1. Go to **All > Conversational Interface > Home**, This will take you to Conversational Interfaces, where we can configure Now Assist Virtual Agents or Topics

![Now Assist Features Platform](/files/5VbwmcFP995uUAC4bS9S)

2. Click on **Assistants Tab**, You will be able to see the Default **"Now Assist for Virtual Agent(default)"**

![Now Assist Features Platform](/files/IzjfzpY2D3LxyrKjdQCH)

3. Click on **Now Assist in Virtual Agent (default)**

![Now Assist Features Platform](/files/SzzLs78c2FehrwkI9A7C)

### Step 3: Configure Virtual Agent Settings

1. On the **Overview screen**, leave the fields as they are and click **Save and continue**
2. On the **Now Assist skills screen**, select **all available Skills** and click **Save and Continue**

![Now Assist Skills Selection](/files/XvOmM6cZd4nVRBPV1EHW)

### Step 4: Add Virtual Agent to Portal

1. On the **Portals tab**, click the **Add portal** dropdown list
2. Select **Employee Center**
3. Click **Save and continue**

![Add Portal Employee Center](/files/hQS3j2rUtxBhVa8Kbpou)

### Step 5: Configure Information Sources

1. On the **Choose information sources** screen, click **Save and continue**

![Information Sources](/files/tQ0XoUrN67gMZNdmInpM)

### Step 6: Customize Look and Feel

1. On the **look and feel** screen, click **Save and continue**

![Look and Feel](/files/l4OQoTvZfMyzV7Uk5N7P)

### Step 7: Customize Chat Experience

1. On the **Chat Experience** screen, update the greeting and closing messages with your own text
2. Click **Save and continue**

![Chat Experience](/files/BdjqMCEy2OTT3F4YbeCk)

### Step 8: Review and Activate

1. On the **Review** screen, click **Turn on**
2. Click **Got it**

![Review and Turn On](/files/DjPl0Rnnk5H6iKkjO8lf)

### Step 9: Explore Analytics

1. Navigate back to the **Now Assist Admin** console (All > Now Assist Admin > Overview)
2. Click the **Analytics** tab to view the Usage and Adoption dashboards

![Analytics Dashboard](/files/hxgjXDppRgaAkIcQOBZi)

The dashboards provide a picture of the overall health and engagement for Now Assist.

### Step 10: Review Skill Performance

1. In the left-hand navigation menu, click **"Skill Performance"**
2. Use the date, products, and skills filters to change the data on view

![Skill Performance](/files/4XMANcrjX9tvvTkPHSoe)

## 🎉 Congratulations!

You have successfully activated Now Assist and reviewed the Admin Console!

***

**Next Step:** [Section 2 - Building Agents and Use Cases](https://github.com/rajatrakesh/DataAILab/blob/main/section2-building-agents-simple.md) **Previous Step** [Section 0 - Integration Hub](/dataailab/section00-ihubv2a.md) **Back to:** [Main README](/dataailab/readme.md)


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